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What do customers need to know in case they have questions about their orders?

When will Alice Simpson get an e-mall informing her about the delivery details?

Read an email. From: Veronica's Secrets lingerie To: Alice Simpson Date: 01/02/2026 Subject: Order Confirmation Dear Alice Simpson, This is to acknowledge receipt of the order you placed with Veronica's Secrets Lingerie on February 1. Your order confirmation number is HY93072. If you wish to contact us for any reason relating to your order, you will need to provide the above confirmation number. The aquamarine bathrobe and matching sleepers you requested are currently in stock and should be delivered within 5 days of the order date. However, the pink/red striped silk pajama set is backordered until February 10. Should you still wish to purchase it, it will be shipped to you within the next 2 weeks. As soon as the currently available items are shipped, you will receive an email with details about the date and shipping method as well as the estimated delivery date. For your convenience, you can track the status of your order online by logging in to your account at www.veronicassecrets.com. There you can check the status of your order, review estimated delivery dates, cancel unshipped items, and contact customer service 24 hours a day. You can also call our customer service number at 1-800-566-8008. Services are available Monday through Sunday from 8:00 A.M. until 8:00 P. M. Thank you once again for shopping with Veronica's Secrets Lingerie. Sincerely Veronica's Secrets Online Sales Department