WOMAN: Hello. This is Cindy Wells. I've got an appointment with a dentist tomorrow at 3:30 p.m., but I'm in lots of pain. Is it possible to see someone today?

女士：您好，我是辛迪・威尔斯。我明天下午 3 点 30 分和牙医有个预约，但我现在疼得厉害。今天能安排我看诊吗？

MEN: I'm sorry to hear that, Ms. Wells. According to the schedule, we have one open slot today. It's at 1:00 p.m. However, it won't be with your regular dentist.

男士：威尔斯女士，听到您这么说我很抱歉。根据日程安排，我们今天还有一个空时段，在下午 1 点。不过，不是您平时看的那位牙医。

WOMAN: That's fine. I don't believe I can wait until tomorrow.

女士：没关系，我实在等不到明天了。

MEN: Okay, I'll go ahead and cancel your Tuesday appointment then.

男士：好的，那我这就取消您周二的预约。

Oh, could you please bring your insurance card?

哦，您能带上您的保险卡吗？

WOMAN: Why do you need it? I thought you already had my records.

女士：为什么需要这个？我以为你们已经有我的资料了。

MEN: We're upgrading the computer system today, so we can't go online until tomorrow.

男士：我们今天正在升级电脑系统，所以要到明天才能联网查看（资料）。