You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.

Write a letter to the shop manager. In your letter
· describe the problem with the equipment
· explain what happened when you phoned the shop
· say what you would like the manager to do.

Write at least 150 words
You do NOT need to write any addresses.
Begin your letter as follows:
Dear sir or Madam,