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In general, I think the Chinese approach to politeness is quite interesting. On the one hand, Chinese people are incredibly polite. Workmates, for example, are always polite and helpful and usually very concerned about not offending others or prying into their personal lives. On the other hand, people in public when they deal with strangers, can be quite rude, invade your personal space, speak loudly and push and shove in crowds. So, it’s a bit of a contradiction really. I guess because there is such a huge population, you see a bit of everything!

The common impolite behaviours that I can think of off-hand are not waiting in line patiently, shouting loudly in public, pushing others on the subway, and maybe shouting at waiters and waitresses rudely in restaurants. I don’t like to hear richer people being rude to poorer people and staff because they think they’re superior, and things like this. I think this is very impolite, because they should be educated enough to know better.

I think that it is usually related mostly to one’s family background and home environment, yes. Academic background can influence how polite a person ends up being, maybe. But not usually directly. Usually there is a correlation between people with a good family background and a good educational background, but not always.

I think there are a few countries where people are famous for being polite, at least on the surface. It depends how you view “being polite” really. On the surface, the Japanese and Germans are very particular about social interactions in public and very polite. However, I’m not sure if they really are when you dig deeper below the surface. Rules of politeness can be quite complicated really, and you can look at them on a number of levels depending on the individual situation.