Questions 31-40
Complete the notes below.
Write ONE WORD ONLY for each answer.

Conflict at work

Conflict mostly consists of behaviour in the general category of 31 {{response}}
Often a result of people wanting to prove their 32 {{response}}
Also caused by differences in 33 {{response}} between people
34 '{{response}} ' conflicts: people more concerned about own team than about company
Conflict-related stress can cause 35 {{response}} that may last for months

Chief Executives (CEOs)
Many have both 36 {{response}} and anxiety
May not like to have their decisions questioned
There may be conflict between people who have different 37 {{response}}

Other managers
A structure that is more 38 {{response}} may create a feeling of uncertainty about who staff should report to.

Minimising conflict
Bosses need to try hard to gain 39 {{response}}
Someone from outside the company may be given the role of 40 {{response}} in order to resolve conflicts.