Marama Beach Hotel and Bistro: guidelines for working in the kitchen
The health and well-being of customers and staff is our first priority, and we expect all staff to take every step possible to maintain food safety and work in a hygienic manner.
Hygiene • Long hair must be tied back and no rings may be worn if touching food.
• The regulation chefs' shirts and trousers are to be freshly laundered before starting a new shift, along with aprons if they are worn.
• Cross-contamination between raw and cooked food must be avoided. To this end, staff must use a clean board each time they cut different types of food.
• Staff should not touch money and then food without washing their hands in between.
• In the case of illness or a skin problem, the staff member should inform the manager. Cuts on hands and arms must be properly wrapped or bandaged.
Safety rules • All injuries must be reported to management immediately.
• Safety guards must not be altered in any way, and staff must always wear protective clothing and gloves when working with sharp, hot, cold or corrosive items or materials.
• Loose clothing or jewellery must not be worn.
• Defective appliances must be turned off and not used – staff must not try to fix them themselves.
• Heavy boxes should be lifted carefully with bent knees and a straight back, holding the box close to the body.
• Work areas should be clean and free of hazards.
• Spills on the floor must be dealt with immediately.
• Flammable liquids must be stored away from flames.
• If storing containers of chemicals in the kitchen, they must have clear labels, so as to avoid any confusion about the contents.
Breaks Staff have 20 minutes of paid break time per 3 hours of work, during which time they may not leave the premises. Every staff member who works a shift exceeding 5 hours is entitled to a 30-minute unpaid break and free meals. However, please be aware that the kitchen may not always be able to provide this service, especially in peak times. Beverages kept in the storeroom may not be consumed by staff, but filtered water is provided free of charge in the staff room.