MAN: Hello?

男士：你好？

WOMAN: Hi. It's Laura Carlton here.

女士：嗨！我是劳拉·卡尔顿。

We've just arrived at the holiday flat, but I can't get the hot water and heating to work.

我们刚到度假公寓，但我不知道怎么让热水和暖气工作起来。

MAN: Oh right! That's easy. Don't worry.

男士：哦，好的！那很简单。不用担心。

In the upstairs cupboard, you'll find the water heater.

在楼上的柜子里，你会看到热水器。

You'll see three main controls on the left at the bottom of the heater.

你会看到热水器的左下角有三个主要开关。

The first one - the round one on the far left - is the most important one for the heating and hot water.

第一个，最左边圆的那个，是对暖气和热水最重要的一个。

It's the main control switch.

它是主控制开关。

Make sure it's in the 'on' position.

确保它在“开”的位置。

The switch itself doesn't light up, but the little square below will be black if the switch is 'off'.

开关本身不会变亮，但如果开关在“关”的位置，下边的小方块会是黑的。

That's probably what's happened - it's got switched off by mistake.

这可能就是刚刚的问题，它被不小心关掉了。

The middle one of these three controls - you'll see it's slightly larger than the first one - controls the radiators.

三个开关中间的一个，你会看到它比第一个大一点，控制暖气片。

If you feel cold while you're there and need the radiators on, this needs to be turned to maximum.

如果你在那儿觉得冷，需要打开暖气片，这个开关需要被调到中间位置。

The last of the three controls - the one on the right - is usually on about a number four setting which for the water in the taps is usually quite hot enough.

三个开关中最后一个，右边的那个，通常都开着，在一个数字上，用来调节水管里的水是否够热。

Below the heating controls in the middle is a small round plastic button.

在暖气开关下边，中间有一个小的圆塑料按钮。

If there isn't enough water in the pipes, sometimes the heater goes out.

如果水管没有足够的水，有时候暖气会熄灭。

If this happens you'll need to press this button to reset the heater.

如果是这样，你需要按这个按钮去重启暖气。

Hold it in for about five seconds and the heater should come on again.

按住大概5秒，暖气就会重新启动了。

Then there's a little square indicator under the third knob that's a kind of alarm light.

然后在第三个旋钮下边有一个小的方型，那是一个警报灯。

It'll flash if you need to reset the heater.

如果需要重启暖气，它就会闪。

WOMAN: It sounds complicated ...

女士：听起来挺复杂。

MAN: I'm sure you won't have any problems with it.

男士：我确定你不会有任何问题。

There should be some more instructions on the side of the heater.

在暖气旁边应该有更多说明。

Call me back if you can't make it work.

如果还不能搞定，再给我打电话。

WOMAN: Okay.

女士：好的。