apologies
An apology is something that you say or write in order to tell someone that you are sorry that you have hurt them or caused trouble for them.
I didn't get an apology.
我没有得到道歉之词。
We received a letter of apology.
我们收到了一封致歉信。
If you offer or make your apologies, you apologize.
When Mary finally appeared, she made her apologies to Mrs Velasquez.
当玛丽最终露面时,她向委拉斯开兹夫人道了歉。