雅思考试每年1月、5月、9月都会进行雅思口语换题，备考雅思的小伙伴们肯定想知道本次2023年9月雅思口语题库更新了哪些新题？新东方在线雅思为大家整理了本次9月换题的口语新题库汇总，大家看完本篇新题，来看看汇总吧。

2023年9月雅思口语新题part2&3：描述你在餐馆或商店里受到的一次糟糕的服务范文

Describe a bad service you received in a restaurant or shop.

You should say:

When and where it happened

What happened

How you dealt with it

And explain how you felt about the experience

A few months ago, I had an unfortunate experience with bad service at a local restaurant. It was on a Saturday evening, and a group of friends and I had decided to dine out at a newly opened eatery in the heart of the city. Our anticipation was high as we had heard good things about the place. However, as soon as we arrived and were seated, things started to go downhill.

The waitress, a young, long-haired moody girl called Nan assigned to our table, seemed disinterested and inattentive from the start. It took an unusually long time for her to bring us the menus, and even longer to take our orders. When the food finally arrived, it was clear that there had been a mix-up in the kitchen, and I suspect it was Nan's fault. Several dishes were incorrect, and a couple were cold. We politely pointed this out to Nan, the waitress, expecting a quick resolution, but she shrugged it off and left us waiting for another excruciatingly long period.

Frustration began to mount among my friends and me as we watched other tables receive prompt and courteous service, getting their meals and enjoying their food. It seemed like our concerns were being intentionally ignored. We eventually had to seek out the manager to address the issue, which further disrupted our meal. But this is where things turned around fairly quickly – a short-haired and highly efficient female manager called Xiao Xia, took our matter incredibly seriously.

She rectified the situation by being extremely -and sincerely- apologetic, offering complimentary desserts and a huge discount. However, the overall experience had left a sour taste in our mouths. It was disappointing to see such a lack of professionalism and customer care in what was supposed to be a reputable establishment. I left feeling frustrated and disappointed that what should have been an enjoyable evening with friends was marred by such poor service. This experience served as a reminder of the importance of attentive and responsive customer service in the hospitality industry.

以上就是新东方在线雅思教研中心给大家整理的2023年9月雅思口语新题part2&3：描述你在餐馆或商店里受到的一次糟糕的服务范文，希望为参加雅思口语考试的考生们提供参考价值。

想了解更多2023年9-12月雅思口语题库信息，可以添加扫码【新东方在线雅思Sum助教】，免费获得，快来扫码添加吧。

更多雅思备考资料等内容，同学们可以扫码关注【新东方在线雅思课程中心】，了解更多精彩内容！

另外，我们有免费的福利讲座送给你！新东方雅思老师在线帮你备考雅思。

快来戳下方图片免费领课吧！

新东方免费讲座福利来啦，0元领取，带你备考雅思考试！

点击下方图片领取讲座吧

↓