2020.10.26 17:32
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SECTION 3 Questions 21-30
Questions 21-23
Complete the notes below.
Write ONE WORD ONLY for each answer.
DIFFERENCES BETWEEN INDIVIDUALS IN THE WORKPLACE |
Individuals bring different: ●ideas ●21……………… ●learning experiences Work behaviour differences are due to: ●personality ●22……………… Effects of diversity on companies: Advantage: diversity develops 23………………. Disadvantage: diversity can cause conflict |
Questions 24-27
Choose the correct letter, A, B or C.
24 Janice thinks that employers should encourage workers who are
A potential leaders.
B open to new ideas.
C good at teamwork.
25 Janice suggests that managers may find it difficult to
A form successful groups.
B balance conflicting needs.
C deal with uncooperative workers.
26 Janice believes employers should look for job applicants who
A can think independently.
B will obey the system.
C can solve problems.
27 Janice believes managers should
A demonstrate good behaviour.
B encourage co-operation early on.
C increase financial incentives.
Questions 28-30
Complete the sentences below.
Write ONE WORD ONLY for each answer.
28 All managers need to understand their employees and recognise their company's …… .
29 When managing change, increasing the company's………………… may be more important than employee satisfaction.
30 During periods of change, managers may have to cope with increased amounts of ………………… .
Section 3, Questions 21-30
21 attitude(s)
22 gender/sex
23 creativity/creativeness
24 A
25 B
26 A
27 B
28 culture
29 profit(s)
30 stress/strain
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