2020.08.11 15:00
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Test 2-Section 1SECTION 1
[02:36.43CARL: Hi, come and take a seat.
[02:37.74JULIE: Thank you.
[02:38.77CARL: My name's Carl Rogers and l'm one of the doctors here at the Total Health Clinic.
[02:42.61So I understand this is your first visit to the clinic?
[02:45.16JULIE: Yes, it is.
[02:46.04CARL: OK, well I hope you'll be very happy with the service you receive here.
[02:50.34So if it's aright with you I'll take a few details to help me give you the best possible service.
[02:54.84JULIE: Sure.
[02:56.43CARL: So can I check first of all that we have the correct personal details for you?
[03:01.35So your full name is Julie Anne Garcia?
[03:04.15JULIE: That's correct.
[03:05.52CARL: Perfect.
[03:06.49And can I have a contact phone number?
[03:08.61JULIE: It's 219 442 9785.
[03:13.64CARL: OK, and then can I just check that we have the correct date of birth?
[03:17.55JULIE: October tenth, 1992.
[03:20.15CARL: Oh, I actually have 1991, I’ll just correct that now.
[03:24.39Right, so that's all good.
[03:27.18Now I just need just a few more personal details... do you have an occupation, either full-time or part-time?
[03:33.39JULIE: Yes, I work full-time in Esterhazy's - you know, the restaurant chain.
[03:38.35I started off as a waitress there a few years ago and l'm a manager now.
[03:43.27CARL: Oh I know them, yeah, they're down on 114th Street, aren't they?
[03:47.34JULIE: That's right.
[03:48.37CARL: Yeah, I’ve been there a few times.
[03:50.13I just love their salads.
[03:51.50JULIE: That's good to hear.
[03:53.48CARL: Right, so one more thing I need to know before we talk about why you're here, Julie, and that's the name of your insurance company.
[03:59.70JULIE: It's Cawley Life Insurance, that's C-A-W-L-E-Y.
[04:05.67CARL: Excellent, thank you so much.
[04:54.95CARL: Now Julie, let's look at how we can help you.
[04:57.65So tell me a little about what brought you here today.
[05:00.22JULIE: Well, I've been getting a pain in my knee, the left one.
[05:04.40Not very serious at first, but it's gotten worse, so I thought I ought to see someone about it.
[05:10.44CARL: That's certainly the right decision.
[05:12.16So how long have you been aware of this pain?
[05:14.31Is it just a few days, or is it longer than that?
[05:17.26JULIE: Longer.
[05:18.71It's been worse for the last couple of days, but it's three weeks since I first noticed it.
[05:24.73It came on quite gradually though, so I kind of ignored it at first.
[05:28.94CARL: And have you taken any medication yourself, or treated it in anyway?
[05:32.72JULIE: Yeah, I’ve been taking medication to deal with the pain, Tylenol, and that works OK for a few hours.
[05:40.00But I don't like to keep taking it.
[05:42.27CARL: OK.
[05:42.99And what about heat treatment?
[05:44.57Have you tried applying heat at all?
[05:46.34JULIE: No, but I have been using ice on it for the last few days.
[05:50.70CARL: And does that seem to help the pain at all?
[05:52.83JULIE: A little, yes.
[05:54.19CARL: Good.
[05:54.97Now you look as if you're quite fit normally?
[05:57.18JULIE: I am, yes.
[05:58.31CARL: So do you do any sport on a regular basis?
[06:00.73JULIE: Yes, I play a lot of tennis.
[06:02.64I belong to a club so I go there a lot.
[06:05.73I'm quite competitive so I enjoy that side of it as well as the exercise.
[06:10.21But I haven't gone since this started.
[06:12.48CARL: Sure.
[06:13.26And do you do any other types of exercise?
[06:15.06JULIE: Yeah, I sometimes do a little swimming, but usually just when I'm on vacation.
[06:20.73But normally I go running a few times a week, maybe three or four times.
[06:25.03CARL: Hmm.
[06:25.77So your legs are getting quite a pounding.
[06:27.92But you haven't had any problems up to now?
[06:30.55JULIE: No, not with my legs.
[06:32.26I did have an accident last year when I slipped and hurt my shoulder, but that's better now.
[06:37.38CARL: Excellent.
[06:38.27And do you have any allergies?
[06:39.88JULIE: No, none that I'm aware of.
[06:41.89CARL: And do you take any medication on a regular basis?
[06:44.98JULIE: Well, I take vitamins but that's all I'm generally very healthy.
[06:49.15CARL: OK, well let's have a closer look and see what might be causing this problem.
[06:53.14If you can just get up…
卡尔:嗨,进来坐吧。
朱莉:谢谢。
卡尔:我叫卡尔·罗杰斯,是全健康诊所的医生。
这是你第一次来诊所吗?
朱莉:是的。
卡尔:好吧,我希望你对这里的服务感到满意。
所以,如果可以的话,我会询问你一些细节来帮助我给你提供最好的服务。
朱莉:当然。
卡尔:那么我能先核对一下个人信息是否正确吗?
你的全名是朱莉·安妮·加西亚吗?
朱莉:是的。
卡尔:好的。
你能给我个联系电话吗?
朱莉:219 442 9785。
卡尔:好的,那我们再看看出生日期是否正确呢?
朱莉:1992年10月10日。
卡尔:哦,实际上我这里记的是1991年,我现在就改过来。
好的,这些信息都正确了。
现在我还需要一些你的个人资料……你有全职或兼职的工作吗?
朱莉:是的,我在Esterhazy餐厅全职工作,就是那个连锁餐厅。
几年前我开始在那里当服务员,现在我是经理。
卡尔:噢我知道那家餐厅,在114号街上对吗?
朱莉:没错。
卡尔:嗯,我去过几次。
我很喜欢他们的沙拉。
朱莉:听你这么说真好。
卡尔:对了,在我们讨论你为什么来这里之前,我还需要知道一件事,朱莉,就是你的保险公司的名字。
朱莉:是考利人寿保险,拼写是C-A-W-L-E-Y。
卡尔:好的,谢谢你。
卡尔:朱莉,让我来看看能帮到你什么。
告诉我你今天为什么来这儿。
朱莉:好的,我左边膝盖有点疼。
一开始不是很严重,但现在情况更糟了,所以我想我应该找个医生看看。
卡尔:这当然是正确的决定。
你感觉到这种痛苦有多久了?
只有几天,还是更久?
朱莉:更久。
最近几天情况更糟了,但我最开始发现膝盖疼已经是三周以前了。
它是逐渐疼起来的,所以我一开始有点忽视它。
卡尔:那你有没有自己服药,或者用任何方法治疗过?
朱莉:有的,我一直在服用药物来缓解疼痛,泰诺,药效能持续几个小时。
但我不喜欢一直吃那个药。
卡尔:好的。
那热治疗呢?
你试过热敷吗?
朱莉:没有,但最近几天我一直在用冰。
卡尔:那对疼痛有帮助吗?
朱莉:有一点儿。
卡尔:很好。
看起来你通常情况下都很健康对吧?
朱莉:是的。
卡尔:那你有固定做什么运动吗?
朱莉:有,我经常打网球。
我加入了一个俱乐部,所以经常去那里。
我很喜欢竞技,所以我很享受运动的竞技性和锻炼本身。
但自从膝盖开始疼我就没去过了。
卡尔:好的。
你还做过其他运动吗?
朱莉:有啊,我有时也游泳,但通常只是在度假的时候。
一般我一周会跑几次步,大概三四次。
卡尔:嗯。
所以你的腿承受了挺大的冲击。
但到目前为止你还没有遇到任何问题吧?
朱莉:没有,我的腿从没出过问题。
去年我确实经历了一场事故,当时我滑倒了,伤到了肩膀,但现在好多了。
卡尔:太好了。
你有过敏症吗?
朱莉:据我所知没有。
卡尔:你有没有定期服药?
朱莉:我只吃维生素,但大体上来说我还是很健康的。
卡尔:好吧,让我们仔细看看是什么导致了这个问题。
如果你能站起来……
SECTION 1 Questions 1-10
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
TOTAL HEALTH CLINIC |
PATIENT DETAILS Personal information Example Name Julie Anne Garcia |
Contact phone 1 ________ Date of birth 2 ________ , 1992 Occupation works as a 3 ________ Insurance company 4 ________ Life Insurance Details of the problem Type of problem pain in her left 5 ________ When it began 6 ________ ago Action already taken has taken painkillers and applied ice Other information Sports played belongs to a 7 ________ club goes 8 ________ regularly Medical history injured her 9 ________ last year no allergies no regular medication apart from 10 ________ |
Section 1, Questions 1-10
1 219 442 9785
2 10(th) October
3 manager
4 Cawley
5 knee
6 3 weeks
7 tennis
8 running
9 shoulder
10 vitamins
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