2020考研英语一小作文预测范文:投诉信
2020考研复习进入最后30天冲刺阶段,2020考研英语一小作文写作主要考察10种书信的写作,分别是建议信、投诉信、咨询信、推荐信、求职信、申请信、道歉信、感谢信、祝贺信、邀请信。下面新东方在线考研频道为大家整理了一系列2020考研英语一小作文预测范文,希望对大家复习有所帮助,预祝大家考研成功。
Directions:
You have recently returned from a trip. However, you were dissatisfied with the service you received at the hotel where you were visiting.
Write a letter to the manager of the hotel. Give details of when you stayed, explain why you were unhappy with the service and say what you’d like to be done about it.
参考范文
Dear Sir or Madam,
I write to express my dissatisfaction with the service I received while staying at your hotel during my vacation between the 2nd and 11st April this year.
Although your hotel is rated as a five star, I found that the rooms were not cleaned on a daily basis, and that my bed was made up only every three days. In addition, the food in the restaurant was similarly disappointing. Not only was it extremely overpriced, but the quality was very poor. I was therefore forced to have to eat out in local restaurants.
I trust you will take my complaints seriously, and make every effort to improve your service in the future. I would also greatly appreciate a discount on my bill (receipt enclosed). I look forward to a favorable reply at your earliest convenience.
Yours sincerely,
Li Ming
参考译文
尊敬的先生或女士:
今年4月2日至11日,我假期期间曾住在贵饭店。我写信是为了表达对于贵饭店服务的不满。
尽管贵饭店被评为五星级饭店,我发现房间并非每天清理,我的床每三天才整理一次。此外,饭店的食物也同样令人失望。不但价格过高,而且质量很差。因此我被迫外出在当地饭店就餐。
我相信您会认真对待我的投诉,并且将来尽力提升服务。我也将感谢您给我的账单以折扣(附上收据)。期待尽快得到您圆满的答复。
您真诚的,
李明
亮点词汇
express表达
dissatisfaction不满
service服务
receive受到
hotel饭店
vacation假期
March三月
although尽管
rate评级
five star五星
clean清洁
on a daily basis每天
make up整理
in addition此外
restaurant饭店
similarly同样地
disappointing令人失望的
not only不但
extremely非常
overprice价格过高
quality质量
poor差
therefore因此
be forced to被迫
eat out外出就餐
local当地的
trust相信
complaint投诉
seriously认真地
make every effort to尽力
improve改进
in the future将来
greatly非常
discount折扣
bill账单
receipt收据
enclose附上
favorable圆满的
reply答复
at your earliest convenience尽快
道长点评
投诉信首先要引出你要投诉的内容,其次表达你对此事所带来不便的感受和心情,最后对有关人员做出的努力表示感谢。
句型拓展
1
We will appreciate your willingness to make up for the loss.我们对您愿意补偿损失表示赞赏。
2
I wish to prefer you to an incident which occurred in your restaurant, calling for some remedial action.我想告知您发生在贵饭店的一件事,希望您采取补救措施。
3
I am writing to you in the hope that you could do me a favor to improve the horrible situation.我现在写信给您希望改进现状。
来源:王江涛老师微信公众号